Frequently Asked Questions
Everything you need to know about shopping sustainable vintage fashion.
How do you determine the condition of your items?
Each piece at ThriftedThreads undergoes a rigorous inspection. We categorize items as Pristine (like new), Excellent (minor wear), or Good (visible character). Any specific flaws are always noted in the product description.
Are all your products authentic vintage?
Yes! We specialize in curated vintage and pre-loved clothing. Our sourcing team verifies the era and brand of every garment to ensure you are getting an authentic piece of fashion history.
What is your return policy for pre-owned clothing?
We offer a 14-day return window for store credit. Since vintage sizing can vary, we recommend checking the specific measurements provided on each product page before purchasing.
How long will it take to receive my order?
Orders are typically processed within 1-2 business days. Standard shipping within the US takes 3-5 business days, while international shipping can take up to 2 weeks depending on your location.
Do you wash the clothes before shipping?
To preserve the integrity of vintage fabrics, we professionally steam all items. We recommend a gentle wash or dry clean upon arrival based on the specific care instructions provided.
How can I be sure the item will fit me?
Vintage sizes often run smaller than modern vanity sizing. We provide exact measurements (chest, length, waist, and rise) in inches for every item to help you find your perfect fit.